{"id":11170,"date":"2011-12-27T05:25:14","date_gmt":"2011-12-27T04:25:14","guid":{"rendered":"http:\/\/libelul.com\/?p=11170"},"modified":"2011-12-27T23:23:05","modified_gmt":"2011-12-27T22:23:05","slug":"epuisee-par-le-service-client","status":"publish","type":"post","link":"https:\/\/libelul.com\/?p=11170","title":{"rendered":"Epuis\u00e9e par le Service Client."},"content":{"rendered":"

Moi j’en ai marre des services clients.<\/p>\n

Pardon j’ai peu l’habitude de parler ici des petits probl\u00e8mes du quotidien,
\nMais l\u00e0 trop c’est trop, en une journ\u00e9e ils ont r\u00e9ussi \u00e0 m’\u00e9puiser.
\nJ’ai l’impression d’\u00eatre tomb\u00e9e dans un roman de Franz Kafka<\/em>.<\/p>\n

Un rendez-vous avec un installateur non honor\u00e9,
\nUn service client sans r\u00e9ponses,
\nDes services Twitter Facebook incapables de trouver des solutions,
\nUne escalade – tiens peut-\u00eatre la fin du tunnel,
\nUn nouveau rendez-vous, aussit\u00f4t annul\u00e9,
\nAvec en prime en fin de journ\u00e9e, un d\u00e9codeur TV qui est le seul \u00e0 \u00eatre pass\u00e9 \u00e0 la Fibre !<\/p>\n

Bilan : une journ\u00e9e perdue, de l’\u00e9nergie d\u00e9pens\u00e9e inutilement,
\nUne p\u00e9nible impression d’\u00eatre perdue dans un labyrinthe sans sortie,
\nUn client insatisfait dont Bouygues Telecom<\/a> semble peu se soucier,
\nEt le pompom … PLUS DE TELE.<\/p>\n

\"\"<\/p>\n

R\u00e9aliser que dans la soci\u00e9t\u00e9 dans laquelle on vit,
\nLa place de l’humain a presque disparu,
\nOn doit taper je ne sais plus combien de chiffres pour parler \u00e0 quelqu’un,
\nQue ce quelqu’un qui n’a jamais de r\u00e9ponse,
\nTrop effray\u00e9 d’avoir une quelconque responsabilit\u00e9.<\/p>\n

Et c’est ce Service Client qui est consid\u00e9r\u00e9 comme le Num\u00e9ro 1 en France ?<\/p>\n

Alors je fais quoi ? Je vais o\u00f9 ?<\/p>\n

Et vous, avez-vous un fournisseur d’acc\u00e8s \u00e0 me conseiller que je d\u00e9marre l’ann\u00e9e d’un bon pied ?<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"\"\"<\/a>

Moi j’en ai marre des services clients. Pardon j’ai peu l’habitude de parler ici des petits probl\u00e8mes du quotidien, Mais l\u00e0 trop c’est trop, en une journ\u00e9e ils ont r\u00e9ussi \u00e0 m’\u00e9puiser. J’ai l’impression d’\u00eatre tomb\u00e9e dans un roman de Franz Kafka. Un rendez-vous avec un installateur non honor\u00e9, Un service client sans r\u00e9ponses, Des […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[38],"tags":[639,396,638],"class_list":["post-11170","post","type-post","status-publish","format-standard","hentry","category-mes-humeurs-et-concours","tag-bouygues-telecom","tag-pensees","tag-service-client"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/posPp-2Ua","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/libelul.com\/index.php?rest_route=\/wp\/v2\/posts\/11170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/libelul.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/libelul.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/libelul.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/libelul.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11170"}],"version-history":[{"count":0,"href":"https:\/\/libelul.com\/index.php?rest_route=\/wp\/v2\/posts\/11170\/revisions"}],"wp:attachment":[{"href":"https:\/\/libelul.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/libelul.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/libelul.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}